Submission Success Guide
Get Approved Faster. Follow these simple rules to ensure your documents are accepted the first time.
The "Perfect Photo" Rules
Success Criteria
- • Flat document on dark surface
- • All 4 corners visible
- • No flash glare
- • Text is sharp & readable
Common Failure: Obstruction
Do not hold the document in your hand. Fingers often cover important text or corners.
Common Failure: Blur
Camera is out of focus. Tap your screen to focus before snapping the photo.
1. Proof of Identity
You must provide ONE Primary document OR TWO Secondary documents.
| Category | Accepted Documents |
|---|---|
| Primary (Need 1) |
• Unexpired Driver's License • State ID Card • U.S. Passport • Tribal ID |
| Secondary (Need 2) |
• Birth Certificate + Social Security Card • Birth Certificate + Utility Bill |
2. Program Participation Proof
All award letters must range within the last 12 months.
Accepted Formats:
- Official Benefit Award Letter
- Statement of Benefits
- Screenshot of Official Portal (e.g. mybenefits.gov) - Must show your full name and current status.
3. Proof of Income (If qualifying by income)
| Type | Requirement |
|---|---|
| Full Year | Prior Year's State, Federal, or Tribal Tax Return OR W-2 Form. |
| Partial Year | 3 Consecutive Months of pay stubs (must be from within the last 12 months). |
📍 Special Note: Address Verification
If the address on your ID is different from your shipping address, you must provide extra proof of residency for the shipping address.
Accepted: Utility Bill or Lease Agreement (dated within the last 3 months).